Online Store FAQ’s
Q: What credit cards do you accept?
A:Tanama Coffee currently accepts MasterCard, Discover, American Express, VISA and PayPal.
Q: I have a general inquiry about Tanama Coffee. Who can I talk to?
A:Contact Customer Support.
Q: Is there any other way to order an Tanama Coffee other than the Internet?
A:You can also purchase Tanama Coffee s by contacting Customer Support.
Tanama Coffee recognizes that store security is a top priority of any company selling on the Internet. Because we use a payment platform hosted by VeriSign (on a secure VeriSign server), your Credit Card information is secure. Tanama Coffee uses industry-standard secure socket layer (SSL) software, which is among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
SSL – 56 bit DES (Data Encryption Standard) Key Encryption technology. Tanama Coffee's security certificate is provided by THAWTE. In order to ensure that the information your sending is encrypted:
Microsoft Internet Explorer: Verify that the lock in the lower right-hand corner of your browser is in the closed position.
Netscape Navigator: Verify that the key in the lower left-hand corner of your browser is unbroken.
Please see our ONLINE PRIVACY AND SECURITY page if you need additional information.
At Tanama Coffee Online Store, we want to make sure that you are satisfied with your online purchase. So, we are offering a special 30-Day Guarantee for any purchases made from the Tanama Coffee Online Store. If you are not satisfied with your purchase for any reason, simply return it in original condition within 30 days and your credit card will be credited for the full amount of your purchase less shipping and activation fees. Please contact Customer Support for details.